1. Introduction
These Terms and Conditions govern your use of Bebob (the "Casino"), operated by Bebop Gaming Ltd ("we", "us", "our"). By registering an account, you confirm that you have read, understood, and agreed to these terms in full. Bebob holds a licence issued by the UK Gambling Commission (licence number 000-057214-R-331807-002). If you do not agree to these terms, you must not use the Casino.
2. Eligibility
To open and use an account with Bebob, you must meet all of the following requirements:
- You must be at least 18 years of age.
- You must be a resident of the United Kingdom.
- You must not be a resident of a restricted country, including France, Spain, or Italy.
- You must not already hold an account with Bebob. Only one account per person, household, IP address, and payment method is permitted.
- You must not be on any self-exclusion register, including GamStop, at the time of registration.
We reserve the right to request proof of age and identity at any time. If we discover that a player is underage, any winnings will be forfeited and the account will be closed immediately.
3. Account Registration and Verification
When registering, you must provide accurate, complete, and up-to-date personal information. You are responsible for keeping your login credentials secure and must not share them with any third party.
As part of our obligations under UK Gambling Commission regulations and anti-money laundering legislation, we are required to verify your identity before processing withdrawals or at any point we deem necessary. Verification may require you to submit documents such as a valid passport or driving licence, a recent utility bill or bank statement, and proof of payment method. Failure to provide satisfactory documentation may result in withdrawal delays or account suspension.
We reserve the right to close or suspend any account that we reasonably believe has been opened fraudulently, contains false information, or is being used in breach of these terms.
4. Deposits and Withdrawals
The minimum deposit amount is £10. Accepted deposit methods include Visa, Mastercard, Apple Pay, Google Pay, Trustly, Skrill, and Bank Transfer. All accounts are operated in British Pounds (GBP).
The minimum withdrawal amount is £10. Accepted withdrawal methods include Visa, Mastercard, Trustly, Skrill, and Bank Transfer. We aim to process all withdrawals on the same day, with a maximum processing time of up to 24 hours, subject to satisfactory completion of identity verification.
We do not charge fees on deposits or withdrawals, though your payment provider may apply their own charges. We are not responsible for any third-party fees.
5. Bonuses and Promotions
From time to time, Bebob may offer bonuses and promotions, including our welcome offer of 100% up to £500. All bonuses are subject to the following general rules:
- Minimum deposit: £10 to qualify for the welcome offer.
- Wagering requirement: All bonus funds are subject to a 30x wagering requirement before any associated winnings can be withdrawn.
- Maximum bet: While wagering a bonus, the maximum permitted bet per spin or round is £5 (or currency equivalent). Bets exceeding this limit may result in the bonus and any associated winnings being voided.
- Expiry: Bonuses and any winnings derived from them must be wagered within the time period stated at the time the bonus is issued. Unused bonuses will expire automatically.
- Game contributions: Not all games contribute equally towards wagering requirements. Live casino games may contribute at a reduced rate or not at all. Full details are available on the relevant promotion page.
We reserve the right to amend, suspend, or withdraw any promotion at any time. Bonuses are intended for personal, recreational use only and may not be used in conjunction with any betting strategy designed to guarantee profit.
6. Fair Play and Prohibited Conduct
You must use the Casino solely for personal, non-commercial entertainment. The following conduct is strictly prohibited:
- Using any software, bot, script, or automated tool to interact with the Casino.
- Colluding with other players or engaging in any form of cheating or fraud.
- Opening multiple accounts or using another person's account.
- Exploiting software errors or malfunctions for financial gain.
- Engaging in any activity that constitutes money laundering or other criminal conduct.
Any breach of these rules may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities.
7. Responsible Gambling
Bebob is committed to promoting safe and responsible gambling. The following tools are available to all registered players:
- Deposit limits: You may set daily, weekly, or monthly deposit limits via your account settings. Increases to limits are subject to a cooling-off period.
- Time-outs: You may take a short break from gambling by activating a time-out of between 24 hours and six weeks.
- Self-exclusion: You may self-exclude from Bebob for a minimum period of six months. We are also registered with GamStop, the national self-exclusion scheme. If you register with GamStop, your Bebob account will be suspended accordingly.
If you feel that your gambling is causing harm, we encourage you to contact our support team or visit www.gamstop.co.uk or www.begambleaware.org for further assistance.
8. Complaints and Dispute Resolution
If you have a complaint, please contact our customer support team in the first instance via 24/7 live chat or email. We will acknowledge your complaint promptly and aim to resolve it within eight weeks.
If you are not satisfied with the outcome, you have the right to refer your complaint to an approved Alternative Dispute Resolution (ADR) provider as specified by the UK Gambling Commission. Details of the relevant ADR provider will be supplied upon request or at the conclusion of our internal complaints process.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Bebop Gaming Ltd shall not be liable for any indirect, incidental, or consequential losses arising from your use of the Casino, including but not limited to loss of winnings due to technical failure, interruption of service, or third-party errors. Our total liability to you in any circumstances shall not exceed the amount held in your account at the time the claim arises.
We do not guarantee uninterrupted access to the Casino and accept no liability for losses caused by system downtime, maintenance, or events beyond our reasonable control.
10. Changes to These Terms
We reserve the right to amend these Terms and Conditions at any time. Where changes are material, we will notify you by email or via a notice on the Casino website. Your continued use of the Casino following notification of any changes constitutes your acceptance of the revised terms. We recommend that you review these terms periodically.
These Terms and Conditions were last reviewed in 2024 and are governed by the laws of England and Wales. All disputes are subject to the exclusive jurisdiction of the courts of England and Wales.